01 How can i top-up on Cocodp?
For redeemable products:
1, Select the product you want and the payment channel you wish to use
2, Enter your E-mail address
3, Confirm your order information and complete the payment; you can check your E-mail to get the redeemable code
For direct top-up products:
1, Select the product you want and the payment channel you wish to use
2, Enter your in-game account information (Such as Game ID & Zone ID)
3, Confirm your order information and complete the payment; item will reach your game account immediately after payment is made
02 Where I can get my payment receipt?
We will email you the purchase information regarding your order after each sucess payment. You can also contact our customer service team(support@cocodp.com) at any time to request a receipt. After your order is made, your order information can be found under the tab on the top right side of our webpage (account--> history). Please be advised that purchased redeemable codes are delivered through email, and direct top-up orders will only receive an email for the receipt since we deliver your order to your in-game account.
03 Is Cocodp legit and safe?
Yes. Cocodp is a reliable international digital top-up platform operated by TELOMERE FINANCIAL TECHNOLOGY CO., LIMITED since 2021, serving verified users in India and globally. You can verify our service security through the following measures:
1. 100% UID-based delivery: We only require your public numeric User ID (UID) and never ask for account passwords, Google login credentials, or SMS OTPs.
2. Transparent INR pricing: Recharges are processed directly in Indian Rupees (INR) with clear package rates and no hidden checkout fees.
3. Certified payment security: Transactions are protected by authorized Indian payment gateways supporting UPI (PhonePe, Google Pay, Paytm) and major bank cards.
4. Instant order confirmation: You will receive an official email confirmation with your unique order ID immediately upon payment completion.
5. Direct customer care: If you encounter any issues, our support team is directly reachable at support@cocodp.com to assist you.
04 Can I join Cocodp?
We are a fast-growing group, but we have yet to have a business program for those interested in reselling our online products. However, we will consider a business partnership like such. Follow us on our social media to be updated.
05 When will my order be delivered?
You will receive an email containing your redeemable code immediately after placing your order for redeemable successfully. For direct top-ups, the transaction typically completes immediately; however, we might encounter issues due to the high volume of orders placed. There might be delays, but transactions are guaranteed to reach your in-game account.
06 What should I do if my order isn't received?
Order fulfillment can occasionally experience brief delays during peak hours or upstream app server maintenance. Most direct top-up orders are processed automatically within minutes. If your coins or diamonds have not arrived within 2 hours, please send your order number and User ID to our customer care team at support@cocodp.com for immediate resolution.
07 I want to cancel my order or get a refund. what can I do?
Unfortunately, we are unable to reverse orders that have been placed successfully. But we are more than happy to assist if you ever encounter issues with abnormal transactions. (support@cocodp.com).
08 Where can I see all my order history?
You can keep track of your order history by going to the "personal center" in the top right corner after you log in; you will see all your order histories under the "all order" tab. （Please be advised that orders placed under guest checkout will only receive purchase information through email. And customers will need to contact our customer serivce team directly for purchase history inquiries.）
09 How to redeem pubg codes?
1. Visit the official PUBG Mobile redemption center: https://www.midasbuy.com/in/redeem/pubgm and log in or register your account.
2. Enter your Player ID and paste the redeemable code received from Cocodp, then click "OK" to redeem.
3. Your UC will be credited directly to your PUBG Mobile in-game account immediately.
10 How to redeem roblox gift cards?
1. Log into your account on a web browser and visit the official Roblox Code Redemption page: https://www.roblox.com/redeem
2. Enter your gift card PIN code into the box.
3. Click "Redeem".
4. A success confirmation message will appear once the credit is added to your account balance. (Note: If your code contains a '0' or '1', try substituting with uppercase 'O' and 'I').
Video tutorial: https://youtu.be/W4hyyIs_yEY
11 How to redeem Conquer Online Cps Cards?
1. Log in to the official Conquer Online payment center: https://shoppingmall.99.com/CoPage/en/GameCard.aspx?channel=ndtqcard
2. Select your group and server, enter the Point Card ID and password received from Cocodp, enter your game account ID, and click "OK".
3. Log in to your game client to claim your CPs.
12 How to redeem Eudemons Online Eps Cards?
1. Log in to the official Eudemons Online payment center: https://shoppingmall.eudemons.com/EoPage/en/GameCard.aspx?channel=ndtqcard
2. Select your group and server, enter your Point Card ID and password received from Cocodp, enter your game account ID, and click "OK".
3. Log in to your game client to claim your EPs.
13 How to redeem Heroes Evolved Point Card?
1. Log in to the official Heroes Evolved payment center: https://hepayment.99.com/index.aspx
2. Select "Redeem", enter your card ID and password received from Cocodp, enter your Player ID, and click "Confirm".
3. Log in to your game client to claim your Tokens.
14 Didn’t find an answer?
If you cannot find the answer you were looking for on this page, please feel free to go to our customer service section or reach our customer service team at (support@cocodp.com); our team will assist you with any further questions.
15 What is Cocoin?
Cocoin is a virtual point of the Cocodp website, and you can get more exclusive game discounts by using Cocoin to buy. You can use Cocoin to buy all products sold on Cocodp website.
16 Why use Cocoin?
1.Enjoy Exclusive Prices & Promotions
2.Use Cocoin to buy, simplify your purchase process
3.Pay Easily Wherever You Are
17 How to get Cocoin?
1.Sign up a Cocodp account
2.Click on your personal account in the upper right corner
3.Enter the Cocoin recharge page to purchase, and Cocoin will be sent to your Cocodp account
18 Can't find your code email?
For code items, if you do not receive the code email, please check the following solutions:
1. Your email may have entered your spam folder, please check your spam folder.
2. Your email or mobile application is blocking such notifications.
Please check your email and mobile app settings to ensure that notifications of transactions from COCODP are not blocked.
If you still can't find your code email, please contact customer support directly at support@cocodp.com.
19 Where is the best place to top up games and live apps?
Cocodp India is a trusted digital top-up platform tailored for mobile users across India. We provide fast, secure, direct top-ups for popular social and entertainment apps including Chamet, Poppo Live, imo, and StarMaker. All services feature transparent INR pricing, password-free UID delivery, and dedicated customer support reachable at support@cocodp.com.
20 What payment methods are accepted on Cocodp?
Cocodp India accepts the most popular and secure payment methods across India, including Unified Payments Interface (UPI) via PhonePe, Google Pay (GPay), Paytm, and BHIM, as well as major credit and debit cards. All orders are billed directly in Indian Rupees (INR) with clear package prices and no hidden fees at checkout. Available payment channels are displayed transparently at checkout.
21 How do I avoid top-up scams and protect my account?
Always verify that you are on the official Cocodp website (cocodp.com). Be cautious of unofficial WhatsApp/Telegram groups, APK download links, or third parties offering "free diamonds", "top-up hacks", or "part-time commission recharge tasks". Legitimate Cocodp orders only require your public numeric User ID (UID). We will never ask for your passwords, login credentials, or OTPs. Remember: your UPI PIN is only used to transfer money out, never to receive funds or bonuses. To report suspicious activity, contact support@cocodp.com or visit the National Cyber Crime portal (cybercrime.gov.in / Helpline 1930).
22 Can I top up for friends or live stream hosts without their password?
Yes. All direct top-up services on Cocodp (including Chamet Diamonds and Poppo Coins) are 100% password-free. You only need the recipient's public numeric User ID (UID). Simply enter their UID on the recharge page, verify their profile name on the confirmation screen, and complete payment. The items will be credited directly to their app balance, making it completely safe to gift coins to friends, content creators, or agency streamers without sharing credentials.