In some rare cases, due to a high volume of orders or technical issues, we might experience a heavier workload than usual, which might delay your order delivery.

If the product you purchased has not arrived after the time limit, please contact our customer service and we will help you deal with it ASAP. Thanks for your understanding.

How to buy Genesis Crystals & Blessing of the Welkin Moon?

1. Enter your Genshin Impact user ID and select your server.

2. Select the value of the Products you wish to purchase.

3. Complete the transaction and the Crystals will be instantly delivered to your Genshin Impact account.

You can also send Crystals to your family and friends by typing in their user ID and select Zone ID.

First Top-Up Bonus

If your in-game Character has never topped up via the game or any platform, you can get double Crystal bonus valid for first purchase of each value only.

Important Points

The duration of the Blessing of the Welkin Moon can only be extended if its remaining duration is 180 days or less.

You cannot purchase an additional blessing if your remaining duration exceeds 180 days. If unique circumstances result in a repeat purchase anyway, the duration will not be extended, and instead you will be refunded 330 Genesis Crystals directly.

There will be no refund for any Primogems that are not claimed via login during the Blessing's duration.

Travelers with an Adventure Rank below 5 are temporarily unable to view the number of days remaining on their Blessing of the Welkin Moon.